Refund policy

Easy Returns for Peace of Mind

At Breetee, your satisfaction is our top priority. If for any reason you are not fully satisfied with your purchase, we’re here to help.


30-Day Return Window

  • You may return most new, unused items within 30 days of delivery for a full refund.

  • Items must be returned in their original condition and packaging, including all accessories, manuals, and parts.


Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products not due to our error

  • Items purchased from unauthorized sellers

  • Gift cards


Exchanges

If you received a defective or damaged product, we are happy to send a replacement at no extra cost. Please contact us with your order details.


Refunds

  • Once we receive and inspect your return, your refund will be issued to the original payment method.

  • Refunds typically appear within 5–10 business days, depending on your bank or payment provider.


Return Shipping

  • If the return is due to our error (wrong item, defective product, etc.), we cover the return shipping.

  • For all other returns, the customer is responsible for shipping costs.


How to Start a Return

  1. Contact us at support@breetee.com with your order number.

  2. Our team will provide you with a Return Authorization and instructions.

  3. Pack your item securely and ship it back to us.


Need Help?

If you have any questions about returns or exchanges, please contact our customer support team:
📧 support@breetee.com